General terms and conditions of business
1. Scope
2. Contractual partner
3. Conclusion of contract
4. Right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
9. Warranty for material defects
10. Dispute Resolution
General terms and conditions of business
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from Shiny Couture (hereinafter referred to as Shiny Couture) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.
2. Contractual partner
The purchase contract is concluded with Shiny Couture, owners: Anett Grünig and Torsten Mül-ler, Paul-Joseph-Straße 14, 64658 Fürth.
3. Conclusion of contract
3.1. The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.
3.2. By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
4. Right of withdrawal
4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2. If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you will have to bear the regular return shipping costs.
4.3. Otherwise, the regulations set out in detail below apply to the right of withdrawal
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us, Shiny Couture, Torsten Müller, Barfüßerstraße 4, 39435 Egeln, Germany, email: info@shinycouture.net, by means of a clear written statement (e.g. a letter sent by post or an email -Email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Only citizens of the European Union have the right of withdrawal. Customers outside the EU can also contact the above address and we will look for a good solution for you.
Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a different type of delivery than the cheapest method offered by us). have chosen standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. In any case, the refund will only be made once the returned items have been received and checked. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees for this repayment. We can refuse reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You have to deliver the goods to us or to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract authorized person). The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. To be exchanged, the goods must be in perfect, clean condition. All labels, tags and the original packaging must be returned when returning the item. For items that are damaged, worn or otherwise no longer in perfect condition and whose loss of value is due to handling by the customer, we reserve the right to demand appropriate compensation.
- End of cancellation policy –
4.4. Shiny Couture provides information about the model cancellation form in accordance with the legal regulations as follows:
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Shiny Couture, Torsten Müller, Barfüsserstraße 4, 39435 Egeln, Germany:
–I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
–Ordered on (*)/received on (*)
–Name of the consumer(s)
–Address of the consumer(s)
–Signature of the consumer(s) (only for paper notification)
-Date __________
(*) Delete what is not applicable
5. Prices and shipping costs
5.1. The prices stated on the product pages include statutory VAT and other price components.
5.2. In addition to the prices stated, we charge a flat rate of 7.00 euros per order for delivery within Germany. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.
5.3. If you pay cash on delivery, an additional fee of 2 euros will be charged, which the delivery person will charge on site. There are no additional taxes or costs.
6. Delivery
6.1. Delivery takes place worldwide with DHL.
6.2. The delivery time is up to 5 days. We will point out any different delivery times on the respective product page or in a separate message by email, telephone or letter.
7. Payment
7.1. Payment can be made either in advance or cash on delivery or via third-party payment service providers such as Paypal or Mollie.
7.2. If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
8. Retention of title
The goods remain our property until full payment has been made.
9. Warranty for material defects
DemoShop is liable for material defects in accordance with the applicable legal regulations, in particular Sections 434 ff of the German Civil Code.
10. Dispute Resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations that arise from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.
1. Scope
2. Contractual partner
3. Conclusion of contract
4. Right of withdrawal
5. Prices and shipping costs
6. Delivery
7. Payment
8. Retention of title
9. Warranty for material defects
10. Dispute Resolution
General terms and conditions of business
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from Shiny Couture (hereinafter referred to as Shiny Couture) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.
2. Contractual partner
The purchase contract is concluded with Shiny Couture, owners: Anett Grünig and Torsten Mül-ler, Paul-Joseph-Straße 14, 64658 Fürth.
3. Conclusion of contract
3.1. The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.
3.2. By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.
4. Right of withdrawal
4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2. If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you will have to bear the regular return shipping costs.
4.3. Otherwise, the regulations set out in detail below apply to the right of withdrawal
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us, Shiny Couture, Torsten Müller, Barfüßerstraße 4, 39435 Egeln, Germany, email: info@shinycouture.net, by means of a clear written statement (e.g. a letter sent by post or an email -Email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Only citizens of the European Union have the right of withdrawal. Customers outside the EU can also contact the above address and we will look for a good solution for you.
Consequences of revocation
If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a different type of delivery than the cheapest method offered by us). have chosen standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. In any case, the refund will only be made once the returned items have been received and checked. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees for this repayment. We can refuse reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You have to deliver the goods to us or to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract authorized person). The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. To be exchanged, the goods must be in perfect, clean condition. All labels, tags and the original packaging must be returned when returning the item. For items that are damaged, worn or otherwise no longer in perfect condition and whose loss of value is due to handling by the customer, we reserve the right to demand appropriate compensation.
- End of cancellation policy –
4.4. Shiny Couture provides information about the model cancellation form in accordance with the legal regulations as follows:
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Shiny Couture, Torsten Müller, Barfüsserstraße 4, 39435 Egeln, Germany:
–I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
–Ordered on (*)/received on (*)
–Name of the consumer(s)
–Address of the consumer(s)
–Signature of the consumer(s) (only for paper notification)
-Date __________
(*) Delete what is not applicable
5. Prices and shipping costs
5.1. The prices stated on the product pages include statutory VAT and other price components.
5.2. In addition to the prices stated, we charge a flat rate of 7.00 euros per order for delivery within Germany. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.
5.3. If you pay cash on delivery, an additional fee of 2 euros will be charged, which the delivery person will charge on site. There are no additional taxes or costs.
6. Delivery
6.1. Delivery takes place worldwide with DHL.
6.2. The delivery time is up to 5 days. We will point out any different delivery times on the respective product page or in a separate message by email, telephone or letter.
7. Payment
7.1. Payment can be made either in advance or cash on delivery or via third-party payment service providers such as Paypal or Mollie.
7.2. If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
8. Retention of title
The goods remain our property until full payment has been made.
9. Warranty for material defects
DemoShop is liable for material defects in accordance with the applicable legal regulations, in particular Sections 434 ff of the German Civil Code.
10. Dispute Resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations that arise from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.
